Privacy Policy

Last Updated: October 14, 2026

At Cohesive Canine, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, https://www.cohesivecaninetraining.com/, contact us, or interact with services linked through our website.

1. Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

When you contact us through our website, email, or telephone, we may collect:

• Your name

• Your email address

• Your telephone number

• Information about your dog, training needs, or behavioral concerns

• Any additional information included in your message or inquiry

Providing this information is voluntary, although certain details may be necessary for us to respond to your inquiry or provide requested services.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website hosting, security, or related service providers, including:

• Internet Protocol (IP) address

• Browser and device information

• Pages visited and basic website activity

• Dates and times of website access

• Referring website information

This information may be used to operate, maintain, secure, and improve our website.

2. How We Use Your Information

We may use collected information to:

• Respond to questions, inquiries, and consultation requests.

• Communicate about dog training programs and services.

• Coordinate appointments and client communications.

• Provide information you specifically request.

• Maintain website functionality and security.

• Improve our website and visitor experience.

• Comply with applicable legal obligations.

If you provide your contact information, we may respond using the communication methods you have supplied.

We will not treat a general contact form submission as consent to receive unrelated promotional text messages or marketing communications.

3. Appointment Scheduling Through PocketSuite

Cohesive Canine uses PocketSuite, a third-party scheduling and business management service, to facilitate consultations, appointments, and other client-related activities.

When you select a scheduling link on our website, you may be directed to PocketSuite's platform.

Information submitted through PocketSuite may include your contact details, appointment information, payment information, and other information necessary to schedule or participate in services.

PocketSuite collects and processes information in accordance with its own privacy practices. We encourage you to review its Consumer Privacy Policy:

https://pocketsuite.io/consumer-privacy/

Cohesive Canine may receive and use relevant booking and client information through PocketSuite to administer appointments and provide requested services.

4. Cookies and Website Technologies

Our website and its service providers may use cookies, server logs, or similar technologies necessary for website operation, functionality, performance, and security.

Depending on the website technologies in use, these tools may collect general information about how visitors interact with the website.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functions.

Any additional analytics or advertising technologies implemented on the website will be disclosed as required by applicable law.

5. Sharing of Personal Information

We do not sell personal information submitted through our website.

We may share information only as reasonably necessary to operate our business, including with:

• Website hosting and technical service providers.

• PocketSuite for scheduling and client management.

• Communication or administrative service providers supporting our operations.

• Government authorities or other parties when legally required or necessary to protect legal rights and safety.

Service providers may process information on our behalf for purposes related to the services they provide.

We do not disclose contact form information to unrelated third parties for their independent marketing purposes.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

These measures may include website security features, access controls, and the use of established third-party service providers.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information submitted through the website or through external services.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain client relationships, provide requested services, satisfy legitimate business and recordkeeping needs, or comply with applicable legal obligations.

Information that is no longer necessary may be deleted or securely disposed of in accordance with our business practices and applicable requirements.

Information maintained by third-party providers may be subject to their respective retention policies.

8. Your Privacy Choices

You may contact Cohesive Canine to:

• Request information about personal information you have provided to us.

• Request corrections to inaccurate contact information.

• Request deletion of personal information, subject to applicable legal, contractual, or recordkeeping requirements.

• Ask that we discontinue optional marketing communications.

We will review and respond to privacy-related requests as required by applicable law.

For information managed directly by PocketSuite, additional privacy choices may be available through PocketSuite.

9. Children's Privacy

Our website is intended primarily for adults seeking professional dog training services.

We do not knowingly solicit or collect personal information from children under the age of 13 through this website.

If you believe a child has submitted personal information to us without appropriate parental consent, please contact us so that we can review and address the matter.

10. Third-Party Websites

Our website may include links to external websites and services that operate independently of Cohesive Canine.

We are not responsible for the privacy practices or content of those external services. We encourage visitors to review their privacy policies before submitting personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, third-party services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Cohesive Canine
Website: https://www.cohesivecaninetraining.com/
Email: Info@CohesiveCanineTraining.com
Phone: (315) 572-3278
Service Area: Central New York